Home » The Process » Customer Process
CUSTOMER PROCESS
If you find that you would love to incorporate lovely natural stones within your home but want to know more about the steps that are involved, we're here to guide you. Take a look to learn more about our customer process and how we assist you. For more details, feel free to call us today at (918) 431-0833.
1
VISIT OUR SHOWROOM
We welcome you to our showroom to explore our unique natural stone materials. We house numerous material options including granite, marble, limestone and others. Here, you'll be able to see first hand examples of these unique materials and how they can function in your space.2
MAKE SELECTION
This part can be a bit tricky for clients but that's why our knowledgeable team is here to assist you. As you browse the showroom, we'll educate you on each material and its ideal function for certain environments. Once you select the slab of your choice, we'll have it reserved for you.3
SCHEDULE FIELD MEASURE
Once you have selected your desired stone, we will take approximate measurements onsite. During a scheduled visit, our team will explore your space and take a detailed account of exact measurements, requests and specifications to ensure a perfect fit.4
FREE ESTIMATE
Once your material has been selected and details have been discussed, we'll give you an accurate free estimate for the materials and labor work that's involved.5
CLIENT APPROVAL
Before the real work can begin, we keep you engaged in the process by gaining your approval. We'll go through every detail including costs, layout and other specifications so you understand what's involved before we begin.6
FABRICATION
Upon your approval, our fabrication team gets to work. After all the details are confirmed, we'll begin the process of cutting your natural stone to fit perfectly into your desired space.7
INSTALLATION
After your material has been expertly cut, our team will begin the process of installation. We'll schedule a visit and professionally install your beautiful natural stone elements. We make every effort to involve you in the process to ensure your absolute satisfaction.